SMS consent form template for web and paper sign-ups

An SMS consent form is the record that a person agreed to get your texts: who they agreed to hear from, about what, at which number, and how they stop. For marketing texts sent with an autodialer, the FCC asks for “prior express written consent” (47 CFR § 64.1200(a)(2)): “an agreement, in writing, bearing the signature of the person called” that names the number and carries two disclosures (§ 64.1200(f)(9)). CTIA's carrier guidelines ask for express written consent before promotional texts whatever the dialing technology: “Consumers may sign a form, check a box online, or otherwise provide consent to receive promotional text messages.” The form is your evidence if a text is ever disputed, and the statute allows $500 per call or text, up to three times that ($1,500) if the court finds the violation willful or knowing (47 U.S.C. § 227(b)(3)).

How to use it: set the business and program, pick marketing, account texts or both, pick web or paper, add your terms and privacy links, then copy the HTML or print the paper version. The record on the right counts the elements on the form and names any gap. The table reads the example's marketing box one clause at a time. For the federal definition in full, see prior express written consent; for the carrier side, the CTIA messaging guidelines.

Four small businesses build their form with the tool. Each row is built and checked by the same functions the builder runs, so the count matches what the record shows for the same inputs. A missing link stops a form; a missing sending number or a switched-off disclosure is worth a second look.

The consent statement is the same on both; the way the customer signs and what you keep differ. When you register a 10DLC campaign, the provider asks how customers opt in, and Twilio, for one, asks for a link to the form or an image of it. Its campaign guide spells out what it expects on a web form and on a paper form, and the table puts the two lists side by side in its words. Twilio also says verbal consent “is not enough for marketing use cases.” Registration itself is covered in what is 10DLC and the 10DLC registration checklist.

This form is one channel. A keyword the customer texts in (“Text JOIN to …”) and the confirmation, HELP and STOP replies are written by the opt-in language builder; a consent form for sales calls as well as texts is the TCPA consent form builder.